Contact Our Store

Please use the contact form below to contact us about your order or any technical issues you may be having with our store site.


Other questions such as "What Herbal Formula would be helpful for my condition?" or any specific recommendations should be discussed directly with your practitioner. If you do not have access to a practitioner, we do offer paid online herbal consultations to select patients. We will not respond to questions that would require us to know your health history to properly prescribe herbal formulas or other products.


You may also ask in our Questions Forum where practitioners from around the world as well as our staff may offer their suggestions.


If you are an existing patient of ours and have a question, please ask those via our clinic contact page. You may also schedule online.


For issues with our store and/or questions about your order, please use the form below:

Our mailing address is:
Yin Yang House
818 E. Main Street
Chattanooga, TN 37408
United States

If all other contact options fail, you may call us at (423) 521-0480. Please note, again, that we will not provide diagnoses or treatment recommendations over the phone. Please do not ask us any questions except those directly related to your order.

Store Policies and Information

Required FDA Notice: All statements made regarding the products listed on our site have not been evaluated by the Food and Drug Administration. The efficacy of these products has not been confirmed by FDA-approved research. These products are not intended to diagnose, treat, cure or prevent any disease. All information presented here is not meant as a substitute for or alternative to information from healthcare practitioners. Please consult your healthcare professional about potential interactions or other possible complications before using any product. The Federal Food, Drug, and Cosmetic Act requires this notice.

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